How can we help?
Start with a few common answers, or save a request below.
How do I restore a purchase?
Open Nourish, choose Restore purchases on the subscription screen, and use the Apple Account that made the purchase. A purchase may remain pending until Apple completes it. Restore does not restore an optional journal backup by itself.
How do I cancel a subscription?
Open iPhone Settings → your name → Subscriptions → Nourish. Cancel there before the next renewal. Deleting the app or account does not cancel an Apple subscription.
Can I export after my subscription ends?
Yes. Saved history, reports and exports, deletion, subscription management, and reminder controls remain accessible. Creating new paid journal entries requires active access.
Why are some nutrition values a dash?
The source or your entry did not provide that nutrient. Nourish keeps it unknown instead of calling it zero. A day’s recorded totals may be incomplete.
Where is my Apple Health data?
Health access is optional and controlled in Apple Health. Imported weight and step data remain on this device; they are excluded from Nourish cloud backup and AI analysis. Read permissions can be limited without Nourish being told which ones you denied.
How do I remove my account or journal?
Open Settings → Delete account or local data in Nourish. Choose local records or account deletion and review what each removes. See the deletion guide for details.